Micro Point Microfinance

Effective Date: December 16, 2020

At Micro Point, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with data protection laws and financial regulations in Ghana.

1. Information We Collect

We collect personal information that you voluntarily provide when you open an account, apply for loans, use our digital services, or interact with our staff. This includes your name, contact details, ID number, biometric data, transaction history, and other financial information.

2. Purpose of Data Collection

Your information is collected to:

Create and manage your Micro Point account
Process loan applications and financial transactions
Communicate with you regarding your account or services
Comply with legal and regulatory obligations, including those required by the Bank of Ghana
Improve our products and customer service

3. Data Sharing and Confidentiality

We do not sell, rent, or trade your personal data. However, we may share your data with:

Authorized financial institutions and payment processors
Regulatory authorities such as the Bank of Ghana
Service providers under confidentiality agreements who help us operate our platform
Law enforcement or government agencies when required by law

4. Data Security

We use industry-standard security measures to protect your information. This includes encryption, firewalls, secure servers, and access controls. Only authorized personnel have access to sensitive data.

5. Your Rights

You have the right to:

Access and review your personal data
Request corrections or updates to your data
Request deletion of your account, subject to financial and legal compliance
Withdraw consent for marketing communications

6. Retention Period

We retain your personal information for as long as your account is active or as needed to comply with legal obligations, resolve disputes, and enforce agreements.

7. Updates to This Policy

Micro Point may update this Privacy Policy periodically. All changes will be posted on our official website and communicated through appropriate channels.

8. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us:

Phone: 0554 951 660
Location: Asofan, near Jojo Water
Email: support@mp1bank.com

Micro Point – Empowering You Financially, Responsibly, and Securely.

Key Achievements

Founder & CEO of Micro Point Microfinance
Licensed by the Bank of Ghana (Dec 16, 2020)
Member of Ghana Cooperative Susu Collectors Association (GCSCA)
Established multiple businesses across finance, transport, tech, and e-commerce
Recognized advocate for digital financial inclusion in Ghana
Mentor and youth employment advocate

Other Businesses

MP1 Transport — Logistics and passenger services
MP1 Digital Software — Software for cooperatives & financial firms
MP1 Shop — Online marketplace for Ghanaian businesses

Official Websites

Mr. Francis Frempong is the visionary founder and Chief Executive Officer of Micro Point Microfinance. With deep expertise in finance, entrepreneurship, and digital transformation, he has led the institution to become one of Ghana’s most trusted digital microfinance providers.

Officially licensed by the Bank of Ghana on December 16, 2020, Micro Point under his leadership has expanded access to savings, loans, and investment tools for individuals and businesses across the country.

A proud member of the Ghana Cooperative Susu Collectors Association (GCSCA), Mr. Frempong is committed to financial inclusion, innovation, and helping everyday Ghanaians build wealth consistently over time.

Founder of Multiple Enterprises

MP1 Transport: A fast-growing transportation business providing reliable and affordable mobility solutions for individuals, goods, and logistics across Ghana.
MP1 Digital Software: A tech-driven company that develops custom software solutions for financial institutions, businesses, and cooperatives — powering digital finance platforms like Micro Point.
MP1 Shop (Online Marketplace): A modern e-commerce platform that connects buyers and sellers, supporting Ghanaian businesses with digital tools to reach more customers and scale their operations online.

Through these ventures, Mr. Frempong is not only reshaping access to finance but also building an integrated ecosystem of digital services that support economic growth and youth employment in Ghana.

Mr. Patrick Lanzo

General Manager

Mr. Patrick Lanzo

General Manager

Since joining Micro Point in 2021, Mr. Patrick Lanzo has been the cornerstone of strategic planning and day-to-day operations. With over 4 years of experience in finance and governance, he brings deep industry insight and exceptional leadership to the board.

As General Manager, Mr. Lanzo has led the development of performance frameworks that ensure compliance, profitability, and growth. He has overseen successful regulatory audits, cultivated investor confidence, and championed customer-first innovations in savings and loans administration.

His passion for empowering both staff and clients has contributed immensely to Micro Point's stellar reputation. Mr. Lanzo is admired for his strong ethical standards, risk management expertise, and unwavering commitment to excellence — qualities that continue to attract stakeholders and propel the organization forward.

Mr. Excel Joppa

Chief Technology Officer

Mr. Excel Joppa

Chief Technology Officer

A tech-savvy visionary, Mr. Excel Joppa has served as CTO of Micro Point since 2021, driving the digital transformation that sets us apart in Ghana's microfinance industry. Her background in software engineering, data security, and fintech innovation makes her an indispensable asset to the organization.

Under her leadership, Micro Point successfully launched secure web and mobile platforms that now serve thousands of customers. She spearheaded the integration of real-time transaction monitoring, biometric onboarding, and mobile wallet systems — ensuring reliability, accessibility, and compliance with industry best practices.

Beyond technology, Mr. Joppa advocates for inclusive finance and digital literacy. Her work has significantly enhanced customer satisfaction, improved staff productivity, and positioned Micro Point as a forward-thinking digital microfinance provider.

Mr. Emmanuel Amo

Branch Manager

Mr. Emmanuel Amo

Branch Manager

Mr. Emmanuel Amo has played a critical leadership role at Micro Point since his appointment as Branch Manager. With a background in banking operations, risk control, and branch network development, Mr. Amo has ensured that customer service excellence is the hallmark of our daily operations.

His branch consistently exceeds monthly performance benchmarks in account acquisition, loan recovery, and client satisfaction. Investors and customers alike benefit from his proactive approach to problem-solving and his commitment to ensuring Micro Point’s financial services are delivered efficiently and securely across all channels.

Known for his exceptional team-building and community engagement, Mr. Amo continues to strengthen our presence in the Asofan region and beyond.

Ms. Lydia Darko

Senior Teller Supervisor

Ms. Lydia Darko

Senior Teller Supervisor

As Senior Teller Supervisor, Ms. Lydia Darko brings over a decade of frontline banking and cash operations expertise. She oversees the teller team with a strong focus on accuracy, fraud prevention, and financial reporting integrity.

Her supervision ensures every transaction is conducted with transparency and professionalism, maintaining customer trust and upholding the institution’s integrity. Lydia is also instrumental in training junior tellers and enforcing service quality standards.

Investors can rely on her operational discipline and financial control, while customers appreciate her approachable demeanor and commitment to fast, secure service delivery.

Rev. Samuel Asiedu Collins

Technical Support Officer

Rev. Samuel Asiedu Collins

Technical Support Officer

With a deep understanding of digital systems and IT support, Rev. Samuel Asiedu Collins ensures the smooth operation of Micro Point’s technical infrastructure. Since joining the management team, he has implemented crucial updates that enhance data security, system uptime, and platform reliability.

His background in both ministry and IT brings a unique combination of integrity, discipline, and innovation. He supports all staff with on-demand tech assistance, while also managing vendor integration and hardware procurement.

Rev. Collins is a trusted leader for maintaining the backbone of our digital operations — ensuring every investor’s data and every customer's transaction are protected and processed efficiently.

Our Account Types

Savings Account

Features:

> Attractive interest rates
> Interest calculated daily, paid monthly
> Up to 2 free withdrawals per month
> Easy account management

Requirements:

> Mobile Number
> Valid National ID
> Valid Email Address
> Passport-sized photo
> Proof of address / GPS
> Minimum GHS 10 to open

Open Account

Susu Savings Account

Features:

> Pass Book Fee GHS 10
> Daily mobile collections
> Assigned field officer
> Lower interest on Susu Loans

Requirements:

> Mobile Number
> Valid National ID
> Valid Email Address
> Passport-sized photo
> Proof of address / GPS
> Minimum GHS 5 to open

Open Account

Susu for Land Account

Features:

> Save towards land ownership
> Exclusive land partner deals
> Regular savings reminders

Requirements:

> Mobile Number
> Valid National ID
> Valid Email Address
> Passport-sized photo
> Proof of address / GPS
> Minimum GHS 50 to open

Open Account

Group Accounts

Features:

> Multiple signatories
> Transparent transactions
> SMS alerts for all members

Requirements:

> Mobile Number
> Valid National IDs
> Valid Email Address
> Passport-sized photo
> Proof of address / GPS
> IDs of all signatories
> Minimum GHS 50 to open

Open Account

Business Account

Features:

> Track business transactions
> Access to SME loans
> Mobile banking & alerts

Requirements:

> Mobile Number
> Valid National ID
> Valid Email Address
> Passport-sized photo
> Proof of address / GPS
> Business Reg. documents
> Minimum GHS 100 to open

Open Account

Joint Account

Features:

> Shared access & control
> Clear transaction statements
> Dual or single authorization setup

Requirements:

> Mobile Number
> Valid National IDs
> Valid Email Address
> Passport-sized photo
> Proof of address / GPS
> Minimum GHS 100 to open

Open Account

Smart Kidi Account

Features:

> Earn interest for your child
> Joint parental access
> Plan ahead for school or college

Requirements:

> Mobile Number
> ID of parent/guardian
> Valid Email Address
> Passport-sized photo
> Proof of address / GPS
> Birth certificate
> Minimum GHS 5 to open

Open Account

Cash-Plus Investment

Features:

> Guaranteed fixed returns
> 3 to 12-month terms
> High interest for longer durations

Requirements:

> Mobile Number
> Valid National ID
> Valid Email Address
> Passport-sized photo
> Proof of address / GPS
> Minimum GHS 1,000 to Open

Open Account

We Offers

Business Loan

Quick-Access Business Loans for Entrepreneurs, Traders & SMEs.

Features:

> Low interest rates
> Quick approval process
> Flexible repayment terms
> Top-up options available

Requirements:

> Valid national ID
> Business registration (if available)
> Guarantor or collateral (for larger amounts)
> Micro Point account

Personal Loan

Fast, Reliable Support for Emergencies and Personal Needs.

Features:

> Flexible repayment
> Competitive interest rates
> Instant processing
> Optional insurance cover

Requirements:

> Valid national ID
> Proof of income or payslip
> Micro Point savings account
> Guarantor or security for higher amounts

Agency Banking

Become an agent and provide Micro Point services in your community.

Features:

> Withdrawals & deposits
> Open accounts
> Offer mobile banking

Requirements:

> Phone Number
> Valid National ID
> GPS / Email Address
> Initial deposit

ECG Bills Payment

Easily pay electricity bills or top up prepaid meters at any Micro Point branch.

Features:

> Prepaid bill payment
> Postpaid bill payment
> Instant payment Receipts

Requirements:

> Meter/account number
> Registered phone number
> Cash / Momo Payment
> Visa Card Payment

Secure Payment System

We accept secure payments through all networks and platforms.

Features:

> All Momo payments
> Visa Cards Payment
> Hubtel Payment
> Paystack Payment
> Dial Our USSD *713*533#

Requirements:

> Mobile / PC device
> Valid Phone Number
> Valid payment method

Digital Banking

Access your account,and manage your finances 24/7 via Our Web Portal.

Features:

> Send money
> Deposit money
> Withdraw money
> Check Statements
> check balance & Pay bills

Requirements:

> Registered number
> Micro Point account
> PIN setup

Our Performance

7,650+

Happy clients served with excellence and trust over the years.

96%

Client retention rate shows strong satisfaction and loyalty.

4,200+

Active users accessing our services via mobile banking solutions.

2hrs

Average time to resolve customer requests and support tickets.

Consistency Builds Wealth — Not Just Amounts

At Micro Point, we understand that the journey to financial success isn’t about how much you save, but how often you save.

You don’t need to start big — you just need to start. A few cedis set aside consistently each week can grow into something truly powerful. Like gentle raindrops filling a bucket, it's the discipline of saving regularly that creates abundance.

Make saving a habit, not a one-time effort. Trust the process. Stay committed. And let Micro Point walk with you every step of the way.